Statistics in Engineering
With examples in MATLAB® and R

Andrew Metcalfe, David Green, Tony Greenfield, Mahayaudin Mansor, Andrew Smith and Jonathan Tuke.


Chapter 10

Data sets


To implement statistical quality control, we first need to understand the causes of variation in our process. We aim to identify and remove what is known as special cause variation and to keep common cause variation, to a minimum level. The next step is to establish that our process can meet the customer's specification, and that our product will continue to meet that specification during its design lifetime. Statistical quality control charts are used to monitor the process and so provide early warning of any new sources of special cause variation and any increase in the common cause variation.